How long does shipping take?

    Most of our orders took less than 14 days to ship to continental US, UK, Australia, and Mexico.

    How much does shipping cost?

      We offer free shipping on our foam products. We charge weight base rate of $5.99 per 500 grams or 1.1 lbs for most other products.

      Do you ship to the EU and do you charge VAT?

      Yes for both and VAT is already included in the price.

      We handle EU VAT using EU's Import One Stop Shop (IOSS), which means that we handle all the VAT payment and requirements for you. There is an additional fix charge of $5, which will be charged with the shipping at checkout.

      What is your return policy?

        You can return your order with the product in its original condition. Buyer is responsible for return shipping. If your product was damaged during shipment, we will ship you a replacement for free. We do not offer returns or refunds for items on sale.

        For the full policy, please visit here.

        Where do you ship from?

        We ship to customers worldwide from our warehouse in Shenzhen, China. Unlike many sellers online, we shipped using high-quality Express Air Shipping which ensures that you'll receive your item in less than 14 days.

        How can I contact Propr Goods?

          Please email us at or chat with us on Instagram.